cherryakp.blogg.se - Gold sapphire necklace

Please note that ONLY ready to ship items & loose gemstones can be returned.We accept returns for 7 days from the day you receive your item.WHAT IF I HAVE A QUESTION ABOUT MY ORDER ?įor questions about your order, call Customer Service at + 86 18565391323, 24 hours a day, 7 days a week, or send an email to You will need your order number, email address, and contact number to proceed with your request. Don't hesitate to contact our customer service department support or hit the live chat button for instant help if you have any additional questions.ĬAN YOU SHIP TO AN ADDRESS OTHER THAN MINE? We will do all it takes to meet your demands. WHAT IF I NEED AN ITEM SOONER THAN THE DATE STATED? The customer is only responsible for shipping both ways. We offer one free ring resizing within the first year. While other competitors in the industry charge per letter or character to engrave in your jewelry, Here at Modern Gem Jewelry, we'd be happy to personalize your ring with an inscription for FREE. Packages must be signed for by an adult upon arrival.We can only ship orders to a home or work address, unfortunately we can not send to PO boxes.Please note this does not include weekend checkouts. Ready-to-ship items will be shipped within 48 hours after payment.

You will receive a tracking number for your package so that you can keep track of its progress.

We ship through FedEx or DHL to ensure secure shipping.

When it's ready, we'll send you photographs of your finished piece so you can give us your seal of approval before we ship it to you. Others may prefer to design and iterate with us over many weeks, or even months.Īpproximately 3 weeks once you've approved a design, we'll manufacture your piece, finishing all the details by hand. Some customers only need to exchange a few messages with us - we'll often be ready to make their piece within a few days.

Here's a rough breakdown of how long each part of our process takes:Īs long as it takes for you to tell us it's perfectWhen it comes to creating your design, we'll work at your pace. However, because each project is different, the time it takes to complete your project may vary. Typically, your custom piece will be in your hands 3-4 weeks after we've finalized your design. HOW LONG DOES IT TAKE TO GET MY PIECE CUSTOMIZED?